Our Commitment to Responsible Tourism
GrayLine Costa Rica  

At Gray Line Costa Rica, we are deeply committed to sustainable tourism. We believe that in our business there must be a balance between the appropriate use of natural and cultural resources, quality of life improvements for local communities, and economic success that contributes to the country’s development. Thus, we strive everyday to achieve this balance.

Our company is certified by the Costa Rican Tourism Institute as a sustainable operator based on our interactions with our surrounding natural habitats and local communities, our internal policies and systems, and how we share our commitment to sustainable practices with our clients.

Also, as part of our promise to contribute to the betterment of the quality of life in the general population and the protection of the fundamental rights of childhood and adolescence, we have signed the Code of Conduct and trained our staff for the protection of children and adolescents from commercial sexual exploitation in travel and tourism.

The Code of Conduct is an initiative of the World Tourism Organization (WTO) and ECPAT International developed by the countries of origin as well as the tourist destinations. It seeks the participation and promise of the tourist industry to disesteem and sanction the commercial sexual exploitation of children and adolescents associated with travel and tourism.

Protecting Our Forests

Fully aware of the environmental impact of our company’s daily business activities and wanting to take our share of responsibility, at Gray Line Costa Rica we became members of FONAFIFO’s Environmental Service Certificate program.  Our company’s economic contribution to this program will help protect forests and compensate our carbon dioxide emissions.

FONAFIFO (The National Forestry Financing Fund) main objective is to finance reforestation, forestation, tree nurseries, agro-forestry systems, recovery of denuded or degraded land, as well as technology for the sustainable exploitation of forest resources by small and medium-sized producers.

The CSA (Certificate for Environmental Services-Clean Travel) is a financial instrument used to preserve existing forests and regenerate ecosystems, as well as guarantee environmental services for an ever increasing population.

The work carried out by FONAFIFO through the Payment for Environmental Services Program (PES) seeks to ensure forest preservation by implementing a system of economic reward for those who protect Costa Rica’s forests.

Friends of the Planet Program
For Gray Line Costa Rica, introducing sustainable development into our organization meant introducing a new philosophy so that all the actions we performed were developed parallel to a real concept of good practice.
Therefore, we created our own brand of good environmental practices to encourage a positive attitude amongst ourselves, the employees or "friends" of the new sustainable philosophy, and introduce our values to our customers and suppliers. Also, this brand helped generate awareness amongst the general public by promoting the use of good practices that are in unity with the environment.

The Friends of the Planet Program seeks to increase awareness of sustainability issues by training Gray Line Costa Rica s employees, suppliers, and customers on topics such as:

  • Ethics and values
  • The Code of Conduct against the Sexual Exploitation of Children
  • Saving energy and water resources
  • Fire prevention
  • Waste management
  • Customer service
  • Sustainable development and the Sustainable Tourism Certification (CST)
  • Recycling campaigns
  • Cleaning brigades
  • Support to communities with special needs

Our hope is that this program ultimately encourages all our partners to implement these good environmental practices both at work and in their personal and family lives.


Gray Line participated in the I National Cleanup

CST Sustainable Tourism         Paniamor

Contact Us | Travel Resources | Privacy Policy | Terms and Conditions | Español

Nicaragua | Costa Rica | Panama | Ecuador | Peru | Brasil | Argentina | Chile | Belize | El Salvador | Guatemala
Cancun | Yucatan | Los Cabos | Puerto Vallarta | Miami | Latin America