Greg Group - April 2011
I wish we were able to get back to Costa Rica in the near future as we had a good time. Short visit, but still very enjoyable.
I absolutely love Arenal!Gray Line One Day Tour: Arenal Volcano & Hot Springs
I am a Costa Rican and this is my favorite tour whenever friends or family visit. Gray Line's tour buses are comfortable and their guides are always friendly and informative so the trip up north is very pleasant. Then the hot springs... soooo relaxing!!! I absolutely love them and recommend them for anyone looking to unwind. Also, Tabacón has an award-wining spa. I've never used it, but last time I went with my Colombian aunt she got a mud treatment and bragged about it for days.Nathi
San Jose, Costa Rica
Awesome one day tourGray Line One Day Tour: Arenal Volcano & Hot Springs
This is probably the highlight of my trip to Costa Rica.
During our recent vacation this past July 2010 to Costa Rica, our family stayed at the Best Western Resort in Jaco for 5 days and 4 nights. During our stay Mr. Luciano Segu was at the Gray Line Tourist Desk. He was very helpful to us in arranging typical tourist accommodations and side trips. Then our daughter became very ill. At this point Mr. Segu’s service to us went far above a typical sales executive. When he learned of our plight he not only found a competent doctor for us, but he personally accompanied us to the doctor’s office because we were concerned we could not locate it. Mr. Segu then became our advocate to have our pre-paid money for a hotel reservation at Manuel Antonio refunded, since we could not leave Jaco due to our daughter’s illness. This was so considerate of him because otherwise we would have had to pay for the hotel in Jaco as well as the hotel at Manuel Antonio. Needless to say with the expenses of the clinic, ambulance, private doctor, and blood tests, we were certainly grateful for Mr. Segu’s help in refunding our money.
More importantly than the money was the genuine care that Mr. Segu showed to us each time we talked at the hotel, and since the Gray Line’s desk is centrally located there, we spoke frequently. Each time we spoke he encouraged us, and not only offered to help but actually went out of his way see to it that everything that could be done was. Upon reflection now at home we also noted that Mr. Segu was always busy and attentive to each of his other clients as well.
Our family was blessed to have Mr. Luciano Segu be at the Gray Line Tourist desk. He is an excellent representative of the Gray Line Company as well as being a true ambassador for Costa Rica. We plan to make good use of Gray Line’s travel service whenever we travel in the future and we will definitely promote Gray Line to everyone we know who will be visiting your country. Mr. Segu excelled in his performance, not only as a sales representative but as a person who truly cares about people.
Thank you for the opportunity to share our experience with you.
Jim and Jane Amen
COSTARICA TRAVEL COMPANIES
Our Recommendation: Gray Line
Although Costa Rica is a small country, getting around can be a nightmare if you are not prepared. Renting a car can be prohibitively expensive, and the road conditions can make a 100KM drive take the whole day. Many people opt to take domestic flights from destination to destination in Costa Rica. This is efficient from a time perspective, but you'll miss out on some beautiful scenery, and with multiple destinations, the air fare can add up quickly. One great option is to take a tour bus. For a reasonable rate, you can get arrange a pick up at your hotel and get dropped off at your next destination. For tour bus services, we recommend Gray Line.
Travel Pass Excellent Value
One of the best ways to travel as a tourist is by shuttle service in Costa Rica, taking advantage of Gray Line’s one week pass that allows unlimited travel within Costa Rica. All destinations throughout Costa Rica were included in this unlimited travel apart from the trip to and from the airport at San Jose. We travelled all over the place using this season ticket for the Gray Line shuttle service, even travelling up to the northern beaches of Guanacaste as well as Rincon de la Vieja a couple of days later. I know some of the shorter trips might be more cost effective paying for trips separately, but we found the travel pass extremely economical for what we wanted.
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